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AMS Consultant at Advanced Utility Systems

Advanced Utility Systems

 

 

Job Title : AMS Consultant

Advanced is seeking a Consultant for Advanced Managed Services (AMS) to join our organization! The individual selected for this role will be a highly energetic self-starter and will be responsible for assisting in managing and growing the managed services offering.

The AMS Consultant will be responsible for regression testing, build upgrades and business process reviews that will deliver on the value proposition, with the end goal of revenue growth, customer retention and profitability. The Advanced Managed Services Consultant will report to the Team Lead in Support Services.

This remote role welcomes candidates anywhere in Canada and the US.

 

What your impact will be:

  • Regression Testing on the Customer’s environment
  • Identify gaps and improvements on the AMS Tool
  • Identify AMS opportunities within the existing customer base for the sales team
  • Possess a comprehensive understanding of the AMS solution; support sales with RFP responses, as required
  • Build strong relationships at various levels within the customer organization
  • Maintain high customer retention rates aligned with corporate goals
  • Identify and implement solution improvement opportunities and drive the development of new solution offerings to support customer objectives.
  • Oversee creation and implementation of deliverables during the build upgrade process
  • Reporting and documenting technical issues during the build upgrade process
  • Conduct and document onsite Business Process Reviews

What we are looking for:

  • Strong experience in CIS Infinity processes (v3 and v4)
  • Experience in user testing (manual or automated) and analyzing results
  • Knowledge of VPNs and remote access of customer servers
  • Intermediate Windows knowledge of command prompts
  • SQL Server Management
  • Post-Secondary Degree – Business or Finance preferred.
  • Available to travel up to 20% on an as-needed basis, to meet with customers and to drive AMS business
How to Apply
To apply for this job please visit harriscomputer.wd3.myworkdayjobs.com.

To apply for this job please visit harriscomputer.wd3.myworkdayjobs.com.

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